Bilingual Patient Services Support
Scale up your business quickly with nearshore outsourcing. Our call center is located in Monterrey, Mexico.
Your ability to effectively handle Spanish speaking callers is essential to patient satisfaction. All agents speak Spanish and English.
Our expertise in patient services and call center operations makes for a smooth transition.
Take your call center
support to the next level
We pride ourselves as a call center solution that provides professional, proficient, and proactive staff.
Experienced
Phone agents trained by healthcare professionals with years of experience in revenue cycle management and are taught to work an account to resolution to eliminate repeat calls.
Professional
Our agents are held to high behavioral standards and exemplify professionalism with every interaction.
Imagine the
impact on your productivity of
your business
when
outsourcing
your call center
We support over 60 physician groups for a wide scope of patient billing related services.